Emerald Spas & Billiards
Emerald Spas & Billiards
About Emerald Spas & Billiards
At Emerald Spas & Billiards, we’re proud to be West Michigan’s trusted destination for premium hot tubs, pool tables, and backyard relaxation. Located in the heart of Grand Rapids, Michigan, we specialize in helping homeowners create the perfect space to unwind, entertain, and enjoy life year-round. We are honored to be the exclusive Artesian Spas dealer for West Michigan, and even more proud to have been recognized as Artesian Spas Dealer of the Year for three consecutive years. That recognition reflects our commitment to quality products, expert knowledge, and a customer-first approach you won’t find at big-box stores. Built on Experience & Service With over 30 years of experience, we’ve built our reputation on doing things the right way—no shortcuts, no subcontractors, and no pressure sales. Everything we do is handled in-house by our own team, including: Free in-home site inspections to ensure the perfect fit Professional delivery and placement of your hot tub or pool table Full-service support after the sale, including maintenance and water care guidance When you work with Emerald Spas & Billiards, you’re not just buying a product—you’re getting a team that stands behind you long after your purchase. Local, Flexible, and Customer-Focused As a locally owned business serving Grand Rapids and all of West Michigan, we understand the importance of convenience and personalized service. If our regular showroom hours don’t fit your schedule, we’re happy to set up a private appointment that works for you. Our goal is simple: make your experience easy, enjoyable, and completely stress-free—from your first visit to years down the road.
What Sets Us Apart
What Sets Emerald Spas & Billiards Apart At Emerald Spas & Billiards, we do things differently—and it starts with experience, service, and a no-pressure approach. Serving Grand Rapids and all of West Michigan, we’ve built our reputation by putting customers first every step of the way. Industry Experience You Can Trust Owner Newton Leitelt brings over 30 years of hands-on experience in the hot tub industry. Before opening Emerald Spas & Billiards with his wife Keri, Newton worked with four different hot tub manufacturers, giving him a deep understanding of how hot tubs are built, serviced, and what truly lasts. Our expertise doesn’t stop there. Our Service Manager, Scott, has over 20 years of hot tub service experience and got his start working directly in manufacturing. That background gives our team a unique advantage when it comes to diagnosing, maintaining, and servicing your spa the right way. Exclusive Artesian Spas Dealer We are proud to be the exclusive Artesian Spas dealer in West Michigan, offering premium, American-made hot tubs known for quality and performance. Our commitment to excellence has earned us the title of Artesian Spas Dealer of the Year for three years in a row. Truly Full-Service — All In-House Unlike many retailers, we handle everything ourselves—no subcontractors, no guesswork. Free in-home site inspections anywhere in Grand Rapids and West Michigan Professional delivery and placement by our experienced team Ongoing service and support after the sale From your first visit to years down the road, you’ll always know exactly who you’re working with. No Commission. No Pressure. We are a commission-free store, which means our team is here to help—not to push. You’ll get honest recommendations, straightforward pricing, and a relaxed buying experience without the high-pressure sales tactics.
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